The integration of quality management in higher education institutions: a systematic literature review
This paper presents the results of a systematic literature review showing how the literature
on quality management (QM) in higher education (HE) has evolved. As a first contribution …
on quality management (QM) in higher education (HE) has evolved. As a first contribution …
Twenty years of research on total quality management in Higher Education: A systematic literature review
K Nasim, A Sikander, X Tian - Higher Education Quarterly, 2020 - Wiley Online Library
Faced with intensified global education competition, universities and other Higher Education
institutions are implementing Total Quality Management (TQM) to keep rivals at bay …
institutions are implementing Total Quality Management (TQM) to keep rivals at bay …
Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach
Purpose–Previous research showed that there are some barriers which hinder the
implementation of total quality management (TQM) in organizations. But no study has been …
implementation of total quality management (TQM) in organizations. But no study has been …
Total quality management in UK higher education institutions
GK Kanji, A Malek, BA Tambi - Total Quality Management, 1999 - Taylor & Francis
Total quality management (TQM) is a management process that has made its way into
higher education institutions (HEIs) in many developed countries. For example, in the US …
higher education institutions (HEIs) in many developed countries. For example, in the US …
The relationship between soft and hard quality management practices, innovation and organizational performance in higher education
Purpose This study aims to empirically investigate the effects of both soft and hard quality
management (QM) on innovation and organizational performance. It also examines the …
management (QM) on innovation and organizational performance. It also examines the …
Why TQM programmes fail? A pathology approach
AM Mosadeghrad - The TQM journal, 2014 - emerald.com
Why TQM programmes fail? A pathology approach | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search Why TQM …
Case studies Expert Briefings Open Access Publish with us Advanced search Why TQM …
Total quality management elements and results in higher education institutions: The Greek case
Purpose The purpose of this paper is to determine the main total quality management (TQM)
elements adopted and the respective results achieved by higher education institutions …
elements adopted and the respective results achieved by higher education institutions …
Shaping the University of the Future
SJ Marshall - Springer, 2018 - Springer
This book had its genesis more than 15 years ago with the realisation that, despite
significant engagement with the potential offered by technology, the university seemed …
significant engagement with the potential offered by technology, the university seemed …
A model for total quality management in higher education
Total quality management (TQM) is widely recognised as a management philosophy for
improving customer satisfaction and organisational performance. However, there is no …
improving customer satisfaction and organisational performance. However, there is no …
Quality management system in higher education institutions and its impact on students' employability with the mediating effect of industry–academia collaboration
Purpose Based on the principles of the human capital theory, this study investigates the role
of the quality management system (QMS) in higher education institutions (HEIs) in …
of the quality management system (QMS) in higher education institutions (HEIs) in …