Artificial intelligence in customer relationship management: literature review and future
research directions | Emerald Insight Books and journals Case studies Expert Briefings Open …

Purpose As various scholars have pointed out, the exponential growth in digital
technologies has resulted in significant improvements to many business processes, and has …

Although scholars in management recognize the value of harnessing big data to
understand, predict and respond to future events, there remains little or very limited overview …

A city is a large and permanent human ecosystem which provides a lot of services and
opportunities to its citizens. The rapid urbanization and increasing population have put a lot …

Abstract According to the United Nations Sustainable Development Goal No. 3 (SDG–Goal
3), for sustainable development it is imperative to ensure health and well-being across all …

The pervasive dissemination of disruptive technologies such as Artificial Intelligences (AI) is
rapidly changing the way small to medium-sized enterprises (SMEs) are evolving and …

Purpose The pervasive spread of digital technologies brought an incredible boost in data
availability. Companies are dealing with massive amount of data that wait to be exploited. At …

Aim: Multiple sclerosis is a severe brain and/or spinal cord disease. It may lead to a wide
range of symptoms. Hence, the early diagnosis and treatment is quite important. Method …

The technical advancements and the availability of massive amounts of data on the Internet
draw huge attention from researchers in the areas of decision-making, data sciences …

Since the beginning of this decade, there has seen an exponential growth in number of
internet users using social media, especially Twitter for sharing their views on various topics …