Integrating a variety of disruptive information technologies and advanced manufacturing
technologies, intelligent manufacturing (IM) has been increasingly adopted by …

Based on the conservation of resources theory, this study examines the mechanism of work
autonomy in human-robot collaboration on hotel employees' service innovation behaviour …

Purpose This study aims to test the relationship between emotional labor and service quality
of the frontline employees of Chinese restaurants during the coronavirus disease pandemic …

The purpose of this paper is to examine the double-edged sword effect of the usage of
robots on hotel employees' turnover intention. We also examined the mediating role of work …

Organizational citizenship behavior is the key factor to promote the sustainable development
of an organization, and it is of great significance to explore the research status, hotspots, and …

How managers can promote sustainability among their employees has become an important
research issue in the field of organizations. Based on the theory of person–environment fit …

The employee's innovative behavior plays an important role in the process of hotel
operation. The purpose of this study was to examine the mechanisms by which hotel …

Purpose A new round of technological revolution is impacting various aspects of society.
However, the importance of technology adoption in fostering firm innovation is …

Based on the conservation of resources theory, this study investigated the relationships
between the online travel agency employees' perceived benefits and risks of ChatGPT, job …

Generative artificial intelligence (AI) powered AI assistants provide opportunities to promote
employee creativity. However, existing research ignores exploring the impact of AI …