Meta-analysis of the unified theory of acceptance and use of technology (UTAUT): challenging its validity and charting a research agenda in the red ocean

M Blut, A Chong, Z Tsiga… - Journal of the Association …, 2021 - papers.ssrn.com
There are both formal and informal cries that UTAUT and by association the stream of
research on technology adoption has reached its limit, with little or no opportunities for new …

Social influence research in consumer behavior: What we learned and what we need to learn?–A hybrid systematic literature review

R Bhukya, J Paul - Journal of Business Research, 2023 - Elsevier
Social influence plays a significant role in shaping consumer behavior, and research in this
area comprises a substantial portion of the literature. Despite the vast number of studies …

Individual motivation and social media influence on student knowledge sharing and learning performance: Evidence from an emerging economy

M Hosen, S Ogbeibu, B Giridharan, TH Cham… - Computers & …, 2021 - Elsevier
Social media has become a useful tool for learning and teaching due to its functions for
knowledge sharing, such as documents exchange, virtual communication, and knowledge …

AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior

H Jiang, Y Cheng, J Yang, S Gao - Computers in Human Behavior, 2022 - Elsevier
The present study is grounded in social exchange theory and resource exchange theory. By
exploring customers' satisfaction with chatbot services and their social media engagement, it …

You follow fitness influencers on YouTube. But do you actually exercise? How parasocial relationships, and watching fitness influencers, relate to intentions to …

K Sokolova, C Perez - Journal of retailing and consumer services, 2021 - Elsevier
Digital celebrities found on social media platforms are found to be successful in endorsing
brands and products, and influencing purchase intentions of their followers. However …

Consumers acceptance of artificially intelligent (AI) device use in service delivery

D Gursoy, OH Chi, L Lu, R Nunkoo - International Journal of Information …, 2019 - Elsevier
This study develops and empirically tests a theoretical model of artificially intelligent (AI)
device use acceptance (AIDUA) that aims to explain customers' willingness to accept AI …

Applying the uses and gratifications theory to identify motivational factors behind young adult's participation in viral social media challenges on TikTok

G Falgoust, E Winterlind, P Moon, A Parker… - Human Factors in …, 2022 - Elsevier
Social media usage can impact its users' mental and physical health. In particular, social
media challenges, activities performed by an individual or a group that are uploaded to a …

Investigating the impact of social media advertising features on customer purchase intention

AA Alalwan - International journal of information management, 2018 - Elsevier
Social media is being increasingly used as a platform to conduct marketing and advertising
activities. Organizations have spent a lot of time, money, and resources on social media ads …

Conversational commerce: entering the next stage of AI-powered digital assistants

J Balakrishnan, YK Dwivedi - Annals of Operations Research, 2024 - Springer
Digital assistant is a recent advancement benefited through data-driven innovation. Though
digital assistants have become an integral member of user conversations, but there is no …

Social media goes green—The impact of social media on green cosmetics purchase motivation and intention

RA Pop, Z Săplăcan, MA Alt - Information, 2020 - mdpi.com
In the 21st century, green consumption has risen into a global trend, which inclines cosmetic
companies to be more environmental-friendly and to have a larger green product portfolio to …