Purpose This study aims to explore how women entrepreneurs in small businesses
encounter digitalization and learn to use social media at work by combining theoretical …

Small and medium enterprises (SMEs) throughout the world are facing a very complicated
crisis due to COVID-19 pandemic and other structural challenges. This study is aimed at …

This research examines Indian women entrepreneurs' endeavours to keep their
undertakings above water amid the COVID-19 emergency in 2021–2022. This study centers …

This paper proposes an extension of Fletcher and Huff's (1990) argument mapping
technique, which focuses on an examination of individual arguments, to depict the broader …

Social media usage relative to music festivals has given rise to the Social Music Festival
Brandscape (SMFB)—an ecosystem of festival experiences and social conversations where …

Purpose This study draws on technological frames to provide an understanding of
organizational processes of strategizing by exploring how strategizing organizational …

This study explores the efforts of Indonesian women entrepreneurs to sustain their
businesses during the COVID-19 crisis of 2020–2021. Focusing on female-owned …

Organizations increasingly use internal social media (ISM) as part of their internal
communication strategy (Cardon and Marshall, 2015; Sievert and Scholz, 2017) since ISM …

Purpose Internal social media (ISM) make it possible for all employees to participate in
knowledge sharing and decision-making and to voice their opinions. However, several …

Service failure is inevitable. Although empirical studies on the outcomes and processes of
service failures have been conducted in the hotel industry, the findings need more …