Studying reddit: A systematic overview of disciplines, approaches, methods, and ethics

N Proferes, N Jones, S Gilbert, C Fiesler… - Social Media+ …, 2021 - journals.sagepub.com
This article offers a systematic analysis of 727 manuscripts that used Reddit as a data
source, published between 2010 and 2020. Our analysis reveals the increasing growth in …

The psychological well-being of content moderators: the emotional labor of commercial moderation and avenues for improving support

M Steiger, TJ Bharucha, S Venkatagiri… - Proceedings of the …, 2021 - dl.acm.org
An estimated 100,000 people work today as commercial content moderators. These
moderators are often exposed to disturbing content, which can lead to lasting psychological …

" Help Me Help the AI": Understanding How Explainability Can Support Human-AI Interaction

SSY Kim, EA Watkins, O Russakovsky, R Fong… - Proceedings of the …, 2023 - dl.acm.org
Despite the proliferation of explainable AI (XAI) methods, little is understood about end-
users' explainability needs and behaviors around XAI explanations. To address this gap and …

Evaluating the effectiveness of deplatforming as a moderation strategy on Twitter

S Jhaver, C Boylston, D Yang, A Bruckman - Proceedings of the ACM on …, 2021 - dl.acm.org
Deplatforming refers to the permanent ban of controversial public figures with large
followings on social media sites. In recent years, platforms like Facebook, Twitter and …

Human-ai collaboration via conditional delegation: A case study of content moderation

V Lai, S Carton, R Bhatnagar, QV Liao… - Proceedings of the …, 2022 - dl.acm.org
Despite impressive performance in many benchmark datasets, AI models can still make
mistakes, especially among out-of-distribution examples. It remains an open question how …

Consistent estimators for learning to defer to an expert

H Mozannar, D Sontag - International conference on …, 2020 - proceedings.mlr.press
Learning algorithms are often used in conjunction with expert decision makers in practical
scenarios, however this fact is largely ignored when designing these algorithms. In this …

Toward human-vehicle collaboration: Review and perspectives on human-centered collaborative automated driving

Y Xing, C Lv, D Cao, P Hang - Transportation research part C: emerging …, 2021 - Elsevier
The last decade witnessed a great development of automated driving vehicles (ADVs) and
vehicle intelligence. The significant increment of machine intelligence poses a new …

Quarantined! Examining the effects of a community-wide moderation intervention on Reddit

E Chandrasekharan, S Jhaver, A Bruckman… - ACM Transactions on …, 2022 - dl.acm.org
Should social media platforms override a community's self-policing when it repeatedly break
rules? What actions can they consider? In light of this debate, platforms have begun …

Reconsidering self-moderation: the role of research in supporting community-based models for online content moderation

J Seering - Proceedings of the ACM on Human-Computer …, 2020 - dl.acm.org
Research in online content moderation has a long history of exploring different forms that
moderation can take, including both user-driven moderation models on community-based …

Does transparency in moderation really matter? User behavior after content removal explanations on reddit

S Jhaver, A Bruckman, E Gilbert - Proceedings of the ACM on Human …, 2019 - dl.acm.org
When posts are removed on a social media platform, users may or may not receive an
explanation. What kinds of explanations are provided? Do those explanations matter? Using …