[HTML][HTML] The relationship between CRM, knowledge management, organization commitment, customer profitability and customer loyalty in telecommunication industry …

MAI Gazi, A Al Mamun, A Al Masud… - Journal of Open …, 2024 - Elsevier
The purpose of this study is to evaluate a customer relationship management (CRM) model
based on telecom customers' experiences with the company's services. For this purpose …

[HTML][HTML] Weaving a greener future: The impact of green human resources management and green supply chain management on sustainable performance in …

SR Ali, MA Hossain, KMZ Islam, SMS Alam - Cleaner Logistics and …, 2024 - Elsevier
The purpose of this study is to investigate the impact of Green Human Resource
Management (GHRM) and Green Supply Chain Management (GSCM) on the sustainable …

The moderating impacts of COVID-19 fear on hotel service quality and tourist satisfaction: Evidence from a developing country

MAI Gazi, MA Islam, AA Masud… - Cogent Social …, 2024 - Taylor & Francis
This study delves into the interconnectedness service quality (SQ) and tourist satisfaction
(TS) within the tourism sector of a developing country such as Bangladesh. It takes into …

The green mindset: how consumers' attitudes, intentions, and concerns shape their purchase decisions

MAI Gazi, A Al Masud, MF Yusof… - Environmental …, 2024 - iopscience.iop.org
Purpose. The goal of the present investigation is to find out what effect environmental
concern has as a moderator between green brand positioning, green brand knowledge …

Adaptability and resilience: Insights into Bangladeshi E-commerce customer behavior during COVID-19

MAI Gazi, A Al Masud, MKH Rahman… - Environment and …, 2024 - esp.as-pub.com
This study aims to thoroughly investigate the changes in customer purchasing behavior
across digital marketplaces amid the exceptional emergency caused by the COVID-19 …

Self-Disclosure or Disclosing Personal Information

C Maíz-Arévalo - The Power of Self-Presentation: Spanish Speakers …, 2024 - Springer
This chapter focuses on self-disclosure or the self-presentation strategy of making personal
information available to others. More specifically, self-disclosure encompasses two …

[PDF][PDF] Journal of Open Innovation: Technology, Market, and Complexity

JS Kim, DS Choi, SS Chang… - Journal of Open Innovation …, 2018 - researchgate.net
This study attempts to use a decision-making approach to explore how industry recipes and
boundary beliefs influence similar modular business model innovations (BMIs) among over …