Users' comparisons between computer-mediated communication (CMC) and other forms of
communication are of theoretical interest and have important implications for system design …

E-mail is one of the most successful computer applications ever developed. Despite its
success, it is now dogged by numerous problems. Users complain about feeling …

Developers of group-support technology often base their designs on tacit assumptions about
the nature of group work. At the same time, social scientists, tell us that cooperative work …

This study examines the effects of text-based computer-mediated communication on group
interaction. Fourteen four-person teams were trained to use a networked computer system to …

The debate on the language/action perspective has been receiving attention in the CSCW
field for almost ten years. In this paper, we recall the most relevant issues raised during this …

This empirical study examines factors influencing the success of a commercial groupware
system in creating group archives and supporting asynchronous communication. The study …

What unites CSCW research is the need to help people work together (Greif, 1988) or, to be
more precise,“... the support requirements of cooperative work.”(Bannon & Schmidt, 1989) …

Over the last few decades, the interests and concerns of researchers from areas or
disciplines that are otherwise rather disparate have been converging on at set of issues that …

Computer supported cooperative work (CSCW) systems will undoubtedly play an important
role in the application of information systems in the 1990s and beyond. The term" …

The promise of workflow solutions for coordinating organizational processes is currently
being obscured by strong criticism of the rigidity of their work representations. This rigidity …