Speech act theory focuses on pragmatic language qualities of making assertions, directions,
promises, declarations and expressions. However, assigning speech acts to one of a few …

With the growing use of electronic mail come challenges in how to aid users in handling
ever-increasing volumes of email. Firsthand experience as well as the systematic study of …

A discussion of workflow models and process description languages is presented. The
relationship between data, function and coordination aspects of the process is discussed …

Anlaß für diese Arbeit war, daß in computergestützten Diskussionen häufig isoliert stehende,
nicht referenzierte Mitteilungen auftreten. Daher will sie zeigen, wann Interaktionen …

Linguistic Concepts and Methods in CSCW is the first book devoted to the innovative new
area of research in CSCW. It concentrates on the use of language in context-the area most …

The role of speech act theory as a foundation for design of information technology has been
vividly discussed and criticized in the CSCW-area. In this paper we extend the speech act …

Current process support systems seek to impose a process structure which controls the work
of participants in co-operative work activities. This structure is based on the false premise …

Visual representations are being used in typical sales meetings of the machine industry to
exchange information and support social interactions. In these meetings, sales …

Building on a detailed philosophical basis, this thesis offers visitor orientation as an
alternative perspective on human-computer interaction with a focus on visitors and places. In …

In this article we introduce the main research lines concerning CSCW and groupware, which
are forming the core foundation of Collaborative Working Environments (CWE). Furthermore …