Network management in the era of ecosystems: Systematic review and management framework

L Aarikka-Stenroos, P Ritala - Industrial marketing management, 2017 - Elsevier
Abstract Business-to-business (B2B) and business network scholars have begun adopting
an “ecosystem” approach to describe the increasing interdependence and co-evolution of …

It is really not a game: An integrative review of gamification for service research

R Ciuchita, J Heller, S Köcher… - Journal of Service …, 2023 - journals.sagepub.com
Gamification has attracted considerable practitioner attention and has become a viable tactic
for influencing behavior, boosting innovation, and improving marketing outcomes across …

Circular ecosystem innovation: An initial set of principles

J Konietzko, N Bocken, EJ Hultink - Journal of Cleaner Production, 2020 - Elsevier
A circular economy maximizes the value of material resources and minimizes greenhouse
gas emissions, resource use, waste and pollution. We will posit that circularity needs to be …

[HTML][HTML] Organizing for digital servitization: A service ecosystem perspective

A Sklyar, C Kowalkowski, B Tronvoll… - Journal of Business …, 2019 - Elsevier
Harnessing digital technology is of increasing concern as product firms organize for service-
led growth. Adopting a service ecosystem perspective, we analyze interfirm and intrafirm …

[HTML][HTML] Smart cities with big data: Reference models, challenges, and considerations

C Lim, KJ Kim, PP Maglio - Cities, 2018 - Elsevier
Cities worldwide are attempting to transform themselves into smart cities. Recent cases and
studies show that a key factor in this transformation is the use of urban big data from …

Service ecosystem design: Propositions, process model, and future research agenda

J Vink, K Koskela-Huotari, B Tronvoll… - Journal of Service …, 2021 - journals.sagepub.com
While service design has been highlighted as a promising approach for driving innovation,
there are often struggles in realizing lasting change in practice. The issues with long-term …

Design for experience–a public service design approach in the age of digitalization

J Trischler, J Westman Trischler - Public Management Review, 2022 - Taylor & Francis
This article contributes a novel approach to public service design in the age of digitalization.
Termed 'design for experience', this approach builds on developments in the fields of …

Digital marketing and business-to-business relationships: a close look at the interface and a roadmap for the future

C Hofacker, I Golgeci, KG Pillai… - European Journal of …, 2020 - emerald.com
Purpose This study aims to introduce the special issue on digital marketing and business-to-
business (B2B) relationships. In general, only modest attention has been devoted to the …

Zooming out: actor engagement beyond the dyadic

MJ Alexander, E Jaakkola… - Journal of Service …, 2018 - emerald.com
Zooming out: actor engagement beyond the dyadic | Emerald Insight Books and journals Case
studies Expert Briefings Open Access Publish with us Advanced search Zooming out: actor …

The different shades of innovation emergence in smart service systems: the case of Italian cluster for aerospace technology

O Troisi, A Visvizi, M Grimaldi - Journal of Business & Industrial …, 2024 - emerald.com
Purpose The purpose of this paper is to explore the emergence of innovation in smart
service systems to conceptualize how actor's relationships through technology-enabled …