The increasingly interconnected world is leading to continuous and profound
transformations within and among service systems (eg, firms, industries, societies). While …

Purpose The extant service ecosystem literature rarely addresses the dark side of actors'
agency, which hinders further development of the service-dominant (SD) logic, particularly …

The focus of this paper is on the interplay between sustainability and the adoption of various
types of innovations. Little empirical research addresses how the valuation of sustainability …

Abstract Service ecosystems provide a valuable perspective for exploring value co-creation,
as they offer a relevant context to study dynamic resource integration processes. Although …

Purpose The present study sets out to understand how a manufacturing company in the
maritime industry utilized creative design principles and developed service design routines …

In today's complex and interconnected marketplace, the study of services and service
innovation among multiple actors is an underdeveloped, but a theoretically and …

Purpose Technology-enabled business-to-business (B2B) services contribute the largest
share to GDP growth and are fundamental for an economy's value creation. This article aims …

This research extends literature on the emergence of service ecosystems by developing
new theoretical insight and explanation into how service ecosystems experience change …

Service research highlights the utility of adopting a service ecosystem approach to studying
service innovation. It suggests that service innovations can arise from challenging and …

This paper aims to develop a theoretical framework based on recent service theories, such
as service-dominant logic and service science, and on the concept of service ecosystems …