Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review

S Cartwright, H Liu, C Raddats - Industrial Marketing Management, 2021 - Elsevier
Social media are increasingly becoming a valuable tool for Business-to-Business (B2B)
organizations. However, social media research in B2B lacks a comprehensive overview …

Digital internal communication: an interplay of socio‐technical elements

L Wuersch, A Neher, MK Peter - International journal of …, 2023 - Wiley Online Library
Digital transformation has become a research focus in recent years. Likewise, internal
communication (IC) is one of the fastest‐growing specialisations in public relations and …

Employee agility and enterprise social media: The Role of IT proficiency and work expertise

AH Pitafi, MI Rasheed, S Kanwal, M Ren - Technology in Society, 2020 - Elsevier
Enterprise social media (ESM) is an emerging technology that is widely adopted by
organizations as a digital platform for facilitating employee communication. However, very …

[HTML][HTML] Why do people purchase virtual goods? A uses and gratification (U&G) theory perspective

P Kaur, A Dhir, S Chen, A Malibari, M Almotairi - Telematics and Informatics, 2020 - Elsevier
Few literature studies have investigated the relationships between different uses and
gratifications (U&Gs) of mobile instant messaging (MIM) apps, continuation, and purchase …

Consumer acceptance of voice-activated smart home devices for product information seeking and online ordering

B Canziani, S MacSween - Computers in Human Behavior, 2021 - Elsevier
This paper explores how voice-activated smart home devices (SHDs) like Amazon Alexa
and Google Home influence consumers' retail information seeking and ordering behaviors …

How social networking ties mediate the associations between enterprise social media affordances and employee agility?

S Talwar, A Luqman, P Kaur, P Srivastava… - … Forecasting and Social …, 2023 - Elsevier
The rising diffusion of enterprise social media (ESM) platforms worldwide necessitates a
deeper understanding of how specific ESM affordances impact contemporary performance …

Examining the effects of enterprise social media on operational and social performance during environmental disruption

YK Dwivedi, MA Shareef, MS Akram, ZA Bhatti… - … Forecasting and Social …, 2022 - Elsevier
Building on resource-based, dynamic capabilities and knowledge-based views, we examine
how enterprise social media (ESM) usage leads to organisational decision-making …

Exploring social media adoption in small and medium enterprises in Iraq: Pivotal role of social media network capability and customer involvement

H Al Halbusi, H Alhaidan, F Abdelfattah… - … Analysis & Strategic …, 2022 - Taylor & Francis
ABSTRACT Small and Medium-sized Enterprises (SMEs) can communicate with their
consumers and provide them with relevant information on cost-effective goods or services …

Unraveling the psychological and behavioral consequences of using enterprise social media (ESM) in mitigating the cyberslacking

A Nusrat, Y He, A Luqman, A Mehrotra… - … Forecasting and Social …, 2023 - Elsevier
Our study addresses the understudied impact of enterprise social media (ESM) on employee
productivity and performance. We explore the relationship between ESM use, interruption …

[HTML][HTML] The motivations for and well-being implications of social media use at work among millennials and members of former generations

R Oksa, T Saari, M Kaakinen, A Oksanen - International journal of …, 2021 - mdpi.com
Working life has digitalized considerably in recent decades and organizations have taken
into use new forms of collaborative technologies such as social media platforms. This study …