This study investigates the approach behavior of the respondents by using the cognitive–
affective–behavioral framework in the context of restaurant service robots. An online survey …

Robots are adopted in numerous tourism and hospitality segments, including restaurants.
This study aims to empirically investigate the service robots'(SRs) acceptance among fast …

This research presents a comprehensive analysis of significant factors shaping consumer
technology adoption and experiences in the hospitality and tourism sector. Technology …

This study was designed to examine the antecedents and consequences of the memorable
brand experience in the coffee industry. The study collected data from 335 people who used …

Purpose This study examined the effect of brand modernity on brand love. In addition, this
study investigated how brand love affects behavioral intentions including intentions to use …

Cost-saving and sanitation considerations and the challenge of labor shortages have
catalyzed the application of service robots in restaurants. Although service robots can …

Purpose This study aims to simultaneously examine the influence of demographic,
psychographic and situational factors on consumers' willingness to pay a price premium …

Factors that influence the effect of the sensory experiences of restaurant customers on their
behavioral intentions are of interest to both academia and industry. This study drew on the …

The development of robotics in the current COVID-19 pandemic scenario can change the
face of the industries. Robots are becoming more prominent in the hospitality industry. In this …

Service robots provide operational benefits to restaurants, but the mechanism through which
novel robotic services optimize customer experience given appropriate robots' dependence …