Bridges are critical infrastructure, and effective operation and maintenance (O&M) is
essential for ensuring the good condition of bridges. Owing to the increasing complexity of …

Customer involvement in infrastructure maintenance activities is a complex process due to
various decision-making parameters surrounding maintenance. Compared to manufacturing …

Purpose The purpose of this paper is to propose a subcontractor selection model to fully
consider the impact of construction enterprise demands on subcontractor selection. The …

The design and optimisation of building structures is a complex undertaking that requires the
effective collaboration of various stakeholders and involves technical and non-technical …

Critical infrastructure systems (CISs), increasingly suffering from various hazards in recent
decades, are in urgent need of improving their resilience. So far few approaches for CISs …

In response to the rapidly growing demand for elderly care service in China, rational
allocation of limited resources and improvement of public satisfaction have become one of …

Purpose This study aims to demonstrate how the process of quality function deployment
(QFD) is used to identify the basic requirements of the customers in designing and executing …

Infrastructure that meets users' needs with less complexity can satisfy growing demand and
relieve system pressures. Such outcomes are defined as elegant. Unfortunately, social and …

This paper presents a state-of-the-practice of turnaround maintenance (TAM). It also
develops an assessment tool for TAM projects based on quality function deployment (QFD) …

Bridge deterioration is attributed to inadequate maintenance budgets, ineffective restoration
strategies, and rapidly changing climatic conditions. Considering that the latter can …