With the continuous intervention of AI tools in the education sector, new research is required
to evaluate the viability and feasibility of extant AI platforms to inform various pedagogical …

Smart home assistants (SHAs) have gained a foothold in many households. Although SHAs
have many beneficial capabilities, they also have characteristics that are colloquially …

Abstract The Amazon Alexa app is one of the most widely used voice assistant apps to
manage customer information-seeking behavior and voice shopping. It provides …

Unlike adoption intention, the post-adoption intention of mobile banking (m-banking)
services has not been extensively investigated. Most extant studies predicted usage …

This study aims to identify and empirically examine the influence of the main factors related
to the content quality of generative conversational AI agents on decision-making efficiency …

Chatbots are radically redefining the customer service landscape. With the advent of AI-
enabled chatbots, like ChatGPT, organizations are adopting chatbots to provide better …

The definition and dimensions of interaction are changing as artificial intelligence (AI)
technologies advance. Drawing on the mind perception theory (MPT), the authors conducted …

Purpose This study explores the role of smart voice assistants (SVAs) as purchase
recommenders, a phenomenon the authors term “word of voice”(WOV) communication. By …

Purpose This study aims to analyze how restaurants' collaboration with mobile food delivery
applications (MFDAs) affects product development efficiency and argues that technological …

As one of the essential components of daily life, artificial intelligence (AI) assistants
gradually form a relationship with users as either servant or partner. This study employed a …