Privacy concerns and digital government: exploring citizen willingness to adopt the COVIDSafe app

J Lin, L Carter, D Liu - European Journal of Information Systems, 2021 - Taylor & Francis
Contact tracing is a key public health intervention during the coronavirus pandemic. While
government contact tracing apps (eg, COVIDSafe) may enforce personal information …

[HTML][HTML] Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic

CY Li, YH Fang, YH Chiang - Technological Forecasting and Social …, 2023 - Elsevier
Chatbots' role in service contexts is changing to ensure better connectedness with
customers in the digital marketing era. Thus, developing an understanding of how to …

The impact of information security threat awareness on privacy-protective behaviors

S Mamonov, R Benbunan-Fich - Computers in Human Behavior, 2018 - Elsevier
In this study, we examine how to motivate computer users to protect themselves from
potential security and privacy threats. We draw on the Information Processing framework …

Choose your own training adventure: designing a gamified SETA artefact for improving information security and privacy through interactive storytelling

E Dincelli, IS Chengalur-Smith - European Journal of Information …, 2020 - Taylor & Francis
Online self-disclosure (OSD) on social networking sites can leave individuals and
organisations vulnerable to security threats. Following a design science research (DSR) …

A dual-identity perspective of obsessive online social gaming

X Gong, CMK Cheung, KZK Zhang, C Chen… - Journal of the …, 2021 - aisel.aisnet.org
Obsessive online social gaming has become a worldwide societal challenge that deserves
more scholarly investigation. However, this issue has not received much attention in the …

[HTML][HTML] It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty

KW Lee, CY Li - Journal of Retailing and Consumer Services, 2023 - Elsevier
Artificial intelligence (AI)-powered service chatbot functionality is changing to more
effectively connect with customers in the era of digital marketing. As such, an understanding …

How online gamers' participation fosters their team commitment: Perspective of social identity theory

GY Liao, TTL Pham, TCE Cheng, CI Teng - International Journal of …, 2020 - Elsevier
Online games are highly popular applications. While online gamers actively participate in
gaming teams, no study has yet explored whether gamers have sufficient teamwork …

How to regulate individuals' privacy boundaries on social network sites: A cross-cultural comparison

Z Liu, X Wang - Information & Management, 2018 - Elsevier
Individuals presently interact with their diverse social circles on social networking sites and
may find it challenging to maintain their privacy while deriving pleasure through self …

Contribution of internet celebrities' self-disclosure to fan-perceived interpersonal attraction and enduring involvement

EST Wang, YT Liao - Computers in Human Behavior, 2023 - Elsevier
The emergence of numerous Internet celebrities on social media platforms has created
fierce competition among this group of individuals, making the maintenance of enduring …

Cooperate to play: How in-game cooperation knowledge impacts online gamer loyalty

TTL Pham, TL Huang, GY Liao, YJ Chou… - Computers in Human …, 2023 - Elsevier
Online games are prominent computer applications worldwide. Gamers form teams to
cooperate to achieve gaming goals. If gamers do not have in-game cooperation knowledge …