The present research aims to explore the relationship between positive psychological
capital and job performance among instructors in Philadelphia university, Jordan …

Purpose Emotions have been extensively studied in hedonic service sectors but not in
utilitarian service sectors. This study aims to address this gap by examining how hospitals' …

Purpose The purpose of this paper is to better understand the influence of service quality
and corporate image of Brazil's National Cancer Institute (INCA) on the satisfaction of its …

Tourism is an extremely complex field and a highly competitive service sector in the world.
Studies have shown that it is becoming more and more difficult for a destination to …

Background: While the ultimate goal of health care is to maintain or improve the health
status, features of care, including the quality of hotel services, are important to enhance the …

Abstract Indonesia Healthacare Corporation (IHC) yang merupakan Holding Company dari
berbagai rumah sakit yang berada di bawahnya. Dalam proses konstruksi, kemandirian …

Purpose: The objective of this research is to explore the determinants of satisfaction and
loyalty in innovative personal health assistance services for patients with potential …

Purpose: The aim of this research is to examine the factors impacting satisfaction and loyalty
in innovative personal health assistant services for hypertension patients of a private …

Excellent companies propose, manage and improve processes in order to fully satisfy
customers and other stakeholders. The aim of this paper of this study is to identify the …

Purpose: Despite the fact that hospitals seek a way to improve the quality and efficiency of
medical services to survive and develop in the fierce market competition, this research …