This article provides a quantitative review of the link of emotional labor (emotion–rule
dissonance, surface acting, and deep acting) with well-being and performance outcomes …

Emotion work, the management of feelings and emotional displays in response to emotion
work requirements, can have both positive and negative effects on well-being and …

Métodología WONT/Cuestionario RED 103 Cuestionario multidimensional DECORE 105
Batería MC Mutual-UB 107 Otros instrumentos de evaluación psicosocial 109 Criterios de …

Aims To investigate the extent to which emotional labour and emotional intelligence are
associated with well‐being and job‐stress among a group of Australian community nurses …

Using experience-sampling methodology, we examined within-individual relationships
among emotional labor, negative and positive affective states, and work withdrawal, as well …

In this compelling book the author contends that social equity--specifically racial equity--is a
nervous area of government. Over the course of history, this nervousness has stifled many …

The COVID-19 pandemic placed new teaching demands upon faculty that may have
exacerbated existing race and gender disparities in the amount of emotional labor they …

Emotional labor refers to the process by which workers are expected to manage their
feelings in accordance with organizationally defined rules and guidelines. The Managed …

In this paper we explore the “glass cliff” form of discrimination. We review archival and
experimental evidence of the glass cliff and identify multiple processes as having the …

Bu çalışma, Diefendorff ve arkadaşları (2005) tarafından geliştirilen Duygusal Emek
Ölçeği'nin, Türkçeye uyarlanması kapsamında, güvenilirlik ve geçerlilik değerleri ile ilgili …