This paper provides a review and evaluation of the use of scenario methods from the
Intuitive Logics (IL) school to address so-called 'wicked problems'. Scenario planning has …

Several studies with quantitative, qualitative or theoretical approaches have been carried
out, focusing on the application of the Balanced Scorecard (BSC) in the educational sector …

Despite changes in tools and practices, the conceptual foundations of performance
measurement and management (PMM) are still predominantly rooted in control systems …

Abstract Business Performance Analytics (BPA) entails the systematic use of data and
analytical methods (mathematical, econometric and statistical) for performance …

Balanced scorecard (BSC) and strategy maps (SMs) are among the most popular strategic
performance management methods that have been proposed in the literature to define …

Supply chain effectiveness and general societal prosperity, as well as economic and
ecological productivity will be highly affected in the next decades, entailing challenges for …

This study attempts, through focusing on the concept of strategic control and by using fuzzy
VIsekriterijumska Optimizacija i KOmpromisno Resenje (VIKOR) technique, to measure the …

Purpose–The purpose of this paper is to develop the strategy map (SM) of an Iranian
automotive industry and the causal and effects relations of the SM's variables though fourth …

The COVID-19 pandemic has created an unprecedented health and financial crisis across
the world. This crisis has not shown any sign of abatement despite world-wide efforts to …

This paper presents a holistic methodology and associated toolset for business process
modelling and analysis. The importance of integrating performance measurement (PM) …