The detrimental consequences for victims of cyberbullying is becoming a major public health
problem in many countries. However, it is a possibility that such victims will experience …

The existing packed mail-based return mode in ecommerce has a considerable negative
impact on the natural environment. In contrast, a package-free return mode accepts …

This study investigated factors that predict the acceptance of metaverse applications for
educational usage among university students from the facet of the Technology Acceptance …

Financial institutions' digital advancements are vital for sustainability, with blockchain having
transformative potential. Banking pursues digital transformation due to fintech competition …

Investasi digital di Indonesia mengalami pertumbuhan yang cukup baik. BKPM mencatat
realisasi investasi sudah berada di angka Rp 195, 1 triliun. Sampai dengan akhir Agustus …

This study examines the antecedents of Mobile banking (M-banking) app adoption, explores
post-adoption effects, and tests the moderating effect of consumer status orientation on the …

Purpose This study basically develops an omnichannel integration services (OIS) success
model and further uses perceived value and stickiness to measure the actual net benefits …

This study investigates the association of emotional (courtesy) and functional (explanation)
service recovery strategies with customer responses in the healthcare and telecom sectors …

Purpose This research paper aims to explore the added value of knowledge management
(KM) and its antecedents for innovation and organizational performance (OP) in marginal …

The literature review was conducted systematically, following a rigorous process to address
specific research questions. The review procedure was designed to provide guidance and …