Perceived anthropomorphism and purchase intention using artificial intelligence technology: examining the moderated effect of trust

G Malhotra, M Ramalingam - Journal of Enterprise Information …, 2023 - emerald.com
Purpose This study explores features that impact consumers' purchase intention through
artificial intelligence (AI), because it is believed that through artificial intelligence …

Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives

B Priya, V Sharma - Computers in Human Behavior, 2023 - Elsevier
With artificial intelligence entering all spheres of technology, it has also prompted financial
businesses to enter into Intelligent Financial Technologies (FinTech). Chatbots and virtual …

Do you mind? User perceptions of machine consciousness

AE Scott, D Neumann, J Niess… - Proceedings of the 2023 …, 2023 - dl.acm.org
The prospect of machine consciousness cultivates controversy across media, academia,
and industry. Assessing whether non-experts perceive technologies as conscious, and …

Placebo or Assistant? Generative AI Between Externalization and Anthropomorphization

A Skulmowski - Educational Psychology Review, 2024 - Springer
Generative AIs have been embraced by learners wishing to offload (parts of) complex tasks.
However, recent research suggests that AI users are at risk of failing to correctly monitor the …

Informal caregivers disclose increasingly more to a social robot over time

G Laban, V Morrison, A Kappas, ES Cross - Chi conference on human …, 2022 - dl.acm.org
Informal caregivers often struggle in managing to cope with both the stress and the practical
demands of the caregiving situation. It has been suggested that digital solutions might be …

Chatbots as part of digital government service provision–a user perspective

N Abbas, A Følstad, CA Bjørkli - International Workshop on Chatbot …, 2022 - Springer
Chatbots are taken up as part of digital government service provision. While the success of
chatbots for this purpose depends on these being accepted by their intended users, there is …

Perceived intelligence of artificially intelligent assistants for travel: Scale development and validation

EC Ling, I Tussyadiah, A Liu… - Journal of travel …, 2023 - journals.sagepub.com
This study developed a perceived intelligence scale for artificially intelligent (AI) assistants
and investigated its impact on users' travel-related behavioral intentions. A four-stage study …

Which recommendation system do you trust the most? Exploring the impact of perceived anthropomorphism on recommendation system trust, choice confidence, and …

Y Wang, W Liu, M Yao - new media & society, 2024 - journals.sagepub.com
Recommendation systems (RSs) leverage data and algorithms to generate a set of
suggestions to reduce consumers' efforts and assist their decisions. In this study, we …

Don't take it personally: resistance to individually targeted recommendations from conversational recommender agents

G Laban, T Araujo - Proceedings of the 10th International Conference on …, 2022 - dl.acm.org
Conversational recommender agents are artificially intelligent recommender systems that
provide users with individually-tailored recommendations by targeting individual needs and …

Moral transparency as a mitigator of moral bias in conversational user interfaces

J Wester, M Lee, N Van Berkel - … of the 5th International Conference on …, 2023 - dl.acm.org
From straightforward interactions to full-fledged open-ended dialogues, Conversational User
Interfaces (CUIs) are designed to support end-user goals and follow their requests. As CUIs …