This paper presents a systematic review of 165 research articles published on the adoption
of Internet banking (IB) between 1999 and 2012. The results show that interest in the topic of …

Mobile banking has become increasingly important to society; however, not all members of
society adopt and/or use it as much as others: older adults, the disabled and lower-income …

Mobile banking is one of the most promising technologies that has emerged in recent years
and could prove to have considerable value to both banks and customers. Thus, this study …

Germany is falling behind its peers in adopting new digital technologies and financial
services offered by non-bank high-tech startups (eg, FinTech). Using survey data, we …

Purpose Despite the wide availability of internet banking, levels of intention to use such
facilities remain variable between countries. The purpose of this paper is to focus on e …

Purpose–The purpose of this paper is to examine the internet banking service quality and its
implication on e-customer satisfaction and e-customer loyalty. Design/methodology …

The fast advancement of communications, mobile technologies, and the proliferation of
smart devices has increased the importance of mobile banking services for banks, financial …

As we can see in recent studies on mobile banking, there is an increasing number of papers
addressing this new technology. Mobile banking contributes to the quality of life of people …

This paper aims to investigate the barriers for adopting mobile banking services. From a
methodological perspective, this paper seeks to build on two widely used models for …

Mobile banking is one of the channels of banking service provided by banking institutions in
forms of modern platforms that are fully based on digital technology and displace physical …