Although various critical elements, such as media publicity, word of mouth, legislation, and
environmental factors, are not under the control of a company, they play a significant role in …

Although knowledge management relying on data from social networks has become an
integral part of common practices, there needs to be a well-defined body of knowledge that …

The sharing economy can be regarded as a discontinuous innovation that creates increased
abundance throughout society. Extant literature on the sharing economy has been …

Organizations continue to incorporate social media analytics into their routines to improve
their performance outcomes. However, industrial marketing literature is lagging in that it has …

Digital entrepreneurship may result in institutional turbulence and new initiatives are
frequently blocked by vested interest groups who posit superior financial and relational …

This paper explores the creation of value through the interactions of consumer and
professional stakeholders in digital innovation ecosystems. We examine this by applying the …

This is an empirical research investigating the impact of business analytics (BA) and
business intelligence (BI) use, IT infrastructure flexibility, and their interactions on …

A framework to improve retail customer experience: a qualitative study exploring the customer
journey | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

With the current trend of co-creation, companies and consumers increasingly take
advantage of online co-creation communities to share and exchange product-related …

The proliferation of data-driven business models raises privacy concerns, as users often
perceive a lack of transparency in how companies use their data. This study explores how …