[HTML][HTML] Artificial intelligence (AI) applications for marketing: A literature-based study

A Haleem, M Javaid, MA Qadri, RP Singh… - International Journal of …, 2022 - Elsevier
Artificial Intelligence (AI) has vast potential in marketing. It aids in proliferating information
and data sources, improving software's data management capabilities, and designing …

Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

JK Hentzen, A Hoffmann, R Dolan… - International Journal of …, 2022 - emerald.com
Purpose The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …

Managers' understanding of artificial intelligence in relation to marketing financial services: insights from a cross-country study

E Mogaji, NP Nguyen - International Journal of Bank Marketing, 2022 - emerald.com
Purpose Given that managers play a crucial role in developing and deploying AI for
marketing financial services, this study was aimed at better understanding their awareness …

[HTML][HTML] Integration of AI in CRM: Challenges and guidelines

C Ledro, A Nosella, I Dalla Pozza - Journal of Open Innovation: Technology …, 2023 - Elsevier
The integration of artificial intelligence (AI) in customer relationship management (CRM)
holds great potential for enhancing organizational effectiveness. To achieve successful AI …

AI-driven banking services: the next frontier for a personalised experience in the emerging market

JN Sheth, V Jain, G Roy, A Chakraborty - International Journal of …, 2022 - emerald.com
Purpose Artificial intelligence (AI) is used by banking services primarily to automate systems;
however, this ecosystem does not work in emerging markets because human intervention is …

Man vs machine: how artificial intelligence in banking influences consumer belief in financial advice

G Northey, V Hunter, R Mulcahy, K Choong… - International Journal of …, 2022 - emerald.com
Purpose This research set out to examine how financial advice provided by a human advisor
(vs robo-advisor) influences investment intentions in a retail banking context …

Artificial intelligence in advertising: advancements, challenges, and ethical considerations in targeting, personalization, content creation, and ad optimization

B Gao, Y Wang, H Xie, Y Hu, Y Hu - Sage Open, 2023 - journals.sagepub.com
With the rapid advancement of artificial intelligence (AI) technology, the advertising industry
is at a crossroads of new opportunities and challenges. This pioneering study provides an in …

Artificial intelligence in marketing research and future research directions: Science mapping and research clustering using bibliometric analysis

J Thakur, BP Kushwaha - Global Business and Organizational …, 2024 - Wiley Online Library
The marketing environment has experienced significant advancements due to the
transformative influence of technologies such as artificial intelligence, data analytics …

[HTML][HTML] AI-driven ensemble three machine learning to enhance digital marketing strategies in the food delivery business

C Yaiprasert, AN Hidayanto - Intelligent Systems with Applications, 2023 - Elsevier
Purpose This study focuses on the use of ensemble machine learning (ML) in digital
marketing for the food delivery business. Methodology Artificial intelligence (AI) techniques …

The study on digital marketing influences on sales for B2B start-ups in South Asia

IT Hawaldar, MS Ullal, A Sarea, RT Mathukutti… - Journal of Open …, 2022 - mdpi.com
South Asia has seen a digital revolution in recent years. The number of persons who use the
internet has risen drastically. They use it for shopping, social media and online sales …