Twenty years of mobile banking services development and sustainability: a bibliometric analysis overview (2000–2020)

AA Alsmadi, A Shuhaiber, LN Alhawamdeh… - Sustainability, 2022 - mdpi.com
The current paper aims to analyze the keywords related to mobile banking (otherwise known
as m-banking) issues by focusing on its development from 2000 to 2020, of which the first …

Developing a model for sustainable smart tourism destinations: A systematic review

S Shafiee, AR Ghatari, A Hasanzadeh… - Tourism Management …, 2019 - Elsevier
The main contribution of this paper was to present a new model for smart tourism
destinations using the steps of grounded theory as an analytical framework. To build the …

Go cashless! Determinants of continuance intention to use E-wallet apps: A hybrid approach using PLS-SEM and fsQCA

GA Abbasi, T Sandran, Y Ganesan, M Iranmanesh - Technology in Society, 2022 - Elsevier
This study aims to examine the influence of quality and confirmation dimensions on users'
continuance intentions to use e-wallet apps. Besides the partial least squares-structural …

[HTML][HTML] Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts

SJ Kaur, L Ali, MK Hassan… - Journal of Financial …, 2021 - ncbi.nlm.nih.gov
The aim of this qualitative study is to analyse the role of in-branch efforts of banks on
migrating customers from branch banking to digital banking in India. In-depth semi …

Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services

VCS Yeo, SK Goh, S Rezaei - Journal of Retailing and Consumer services, 2017 - Elsevier
Prior research has mostly examined consumer attitudes toward online services/retailing in
general and a few researchers have addressed consumer experiences with online food …

Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach

F Liébana-Cabanillas, V Marinkovic, IR De Luna… - … Forecasting and Social …, 2018 - Elsevier
As a modern alternative to cash, check or credit cards, the interest in mobile payments is
growing in our society, from consumers to merchants. The present study develops a new …

Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

M Tabrani, M Amin, A Nizam - International Journal of Bank Marketing, 2018 - emerald.com
Purpose The purpose of this paper is to investigate the role of trust in enhancing customer
loyalty, and to test the mediation role of commitment and customer intimacy in the …

Factors affecting intention to use e-banking in Jordan

ALM Anouze, AS Alamro - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Despite the wide availability of internet banking, levels of intention to use such
facilities remain variable between countries. The purpose of this paper is to focus on e …

The post-adoption behavior of internet banking users through the eyes of self-determination theory and expectation confirmation model

S Rahi, MM Othman Mansour… - Journal of Enterprise …, 2021 - emerald.com
Purpose In this era of digital technology, the banking sector has revolutionized its operations
by using web-based Internet banking services. However, the success of these financial …

[HTML][HTML] Determinants of digital banking adoption in the Kingdom of Saudi Arabia: A technology acceptance model approach

HA Alnemer - Digital Business, 2022 - Elsevier
This study aims at investigating the determinants of digital banking adoption in the Kingdom
of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data …