School can nurture critical thinkers, creative individuals, and skilled collaborators and
communicators, who are curious about and invested in society. Design thinking is a …

Digital business platforms (DBPs) such as eBay, Google, and Uber Technologies have seen
enormous growth; this paper explores their salient characteristics, the role of marketing in …

Co-design with citizens and stakeholders Page 1 243 THIRTEEN Co-design with citizens and
stakeholders Mark Evans and Nina Terrey What is the magic? That someone bothered to listen …

Co‐creation offers firms and their network of actors significant opportunities for innovation,
as each actor offers access to new resources through a process of resource integration …

The authors of this volume (Ilpo Koskinen, John Zimmerman, Thomas Binder, Johan
Redstrom, and Stephan Wensveen) argue that design research needs more than …

Abstract In Research through Design (RtD), researchers generate new knowledge by
understanding the current state and then suggesting an improved future state in the form of a …

Design is everywhere. It influences how we live, what we wear, how we communicate, what
we buy, and how we behave. To design for the real world and define strategies rather than …

As technology innovation rapidly changes service experiences, service designers need to
leverage technology and orchestrate complex service systems to create innovative services …

Highlights•Interview study with expert designers.•Design fixation is a real problem in
professional practice.•Designers are aware of fixation and take steps to address it.•Fixation …

For years the HCI community has struggled to integrate design in research and practice.
While design has gained a strong foothold in practice, it has had much less impact on the …