Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use

S Molinillo, R Aguilar-Illescas, R Anaya-Sánchez… - Journal of Retailing and …, 2021 - Elsevier
Drawing on the stimulus-organism-response (SOR) framework, a model is tested that
improves the understanding of customer loyalty toward social commerce websites. The …

Building brand engagement in metaverse commerce: The role of branded non-fungible tokens (BNFTs)

CT Lee, TY Ho, HH Xie - Electronic Commerce Research and Applications, 2023 - Elsevier
The development of the “metaverse” has created new opportunities for brands' crypto
marketing and metaverse commerce. Non-fungible tokens (NFTs) are blockchain-based …

The effects of social commerce environmental characteristics on customers' purchase intentions: The chain mediating effect of customer-to-customer interaction and …

P Liu, M Li, D Dai, L Guo - Electronic Commerce Research and …, 2021 - Elsevier
Through the combination of e-commerce and social media, social commerce has the
potential to significantly influence customers' purchase intentions. However, the …

A systematic literature review of mobile application usability: addressing the design perspective

Z Huang, M Benyoucef - Universal Access in the Information Society, 2023 - Springer
Advances in mobile technologies and wireless Internet services have accelerated the
growth of the mobile app market. To nurture such growth, the usability of mobile apps must …

How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand …

W Nadeem, TM Tan, M Tajvidi, N Hajli - Technological Forecasting and …, 2021 - Elsevier
The presence of brands on social networking sites is raising the competitive bar and
providing opportunities for consumers to experience products and services. In this sense, it …

Customer experience in social commerce: A systematic literature review and research agenda

SA Dhaigude, BC Mohan - International Journal of Consumer …, 2023 - Wiley Online Library
Social commerce (SC) is an upcoming trend that has changed the online shopping
experience by allowing e‐retailers to develop long‐term relationships with customers and …

A retentive consumer behavior assessment model of the online purchase decision-making process

T Petcharat, A Leelasantitham - Heliyon, 2021 - cell.com
Nowadays, most shoppers use e-business online platforms. However, consumer behaviors
need to be studied in terms of satisfaction and the intention to purchase and re-purchase …

[HTML][HTML] Analyzing the factors that influence the seeking and sharing of information on the smart city digital platform: Empirical evidence from Indonesia

RD Kusumastuti, N Nurmala, J Rouli… - Technology in Society, 2022 - Elsevier
Smart city initiatives are considered as the solutions for urban problems. One dimension of a
smart city, ie, smart people/society, suggests that a smart city requires high-quality social …

Does privacy assurance on social commerce sites matter to millennials?

Y Wang, C Herrando - International Journal of Information Management, 2019 - Elsevier
Social commerce (s-commerce) has become increasingly impactful to e-commerce and has
generated potential economic benefits. With the rise of online privacy concerns, we have …

Images, reviews, and purchase intention on social commerce: The role of mental imagery vividness, cognitive and affective social presence

EE Vazquez, C Patel, S Alvidrez, L Siliceo - Journal of Retailing and …, 2023 - Elsevier
Images and textual reviews are central to social commerce sites. But little is known about the
mechanism by which image quality and type of textual review (with personal experiences …