Ongoing Crisis Communication: Planning, Managing, and Responding, Second Edition
provides an integrated approach to crisis communication that spans various disciplines as …

Organizational Communication: Approaches and Processes, 6th ed. Page 1 Organizational
Communication: Approaches and Processes SIXTH EDITION Katherine Miller Texas A&M …

Key Features• First student text on intercultural communication theories with consistent
chapter organization, headings, and pedagogy to aid comprehension and allow for theories …

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-
based situational conflict model, including the relationship among conflict, ethnicity, and …

This study examined the relationship between group conflict management styles and
effectiveness of group decision making in 11 ongoing, naturally occurring workgroups from 2 …

Organizations in crisis often fail to select the optimal crisis response strategy, preferring
strategies that avoid short-term losses over the ones that offer long-term gains. This article …

The numerous theories in the organizational communication literature provide alternative
understandings and supplement each other in building the body of knowledge (Putnam …

In recent years, researchers and practitioners have explored the nature, theory, and best
practices that are required for effective and ethical crisis preparation and response. The …

In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in
current communication scholarship--to the context of organizational communication …

Bringing together current theories on intercultural communication, this volume introduces
some new theoretical developments. These diverse approaches offer guidance for …