[HTML][HTML] Setting B2B digital marketing in artificial intelligence-based CRMs: A review and directions for future research

JR Saura, D Ribeiro-Soriano… - Industrial Marketing …, 2021 - Elsevier
The new business challenges in the B2B sector are determined by connected ecosystems,
where data-driven decision making is crucial for successful strategies. At the same time, the …

Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …

Impacts of influencer attributes on purchase intentions in social media influencer marketing: Mediating roles of characterizations

H Masuda, SH Han, J Lee - Technological Forecasting and Social Change, 2022 - Elsevier
Social media influencer marketing has recently received significant attention. Many studies
have explored the parasocial relationship (PSR) formation between influencers and …

[HTML][HTML] Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey

H Terho, J Mero, L Siutla, E Jaakkola - Industrial Marketing Management, 2022 - Elsevier
Fundamental shifts in business-to-business (B2B) buying behavior make digital content
marketing (DCM) a strategic priority for vendors, though firms struggle to achieve its full …

The persuasion effects of virtual reality (VR) and augmented reality (AR) video advertisements: A conceptual review

NS Jayawardena, P Thaichon, S Quach… - Journal of Business …, 2023 - Elsevier
Using the social psychology theory of elaboration likelihood model (ELM), we present a
conceptual model of persuading consumer attitudes through virtual and augmented reality …

[HTML][HTML] Linking the potentials of extended digital marketing impact and start-up growth: Developing a macro-dynamic framework of start-up growth drivers supported …

B Rizvanović, A Zutshi, A Grilo, T Nodehi - Technological Forecasting and …, 2023 - Elsevier
The contemporary market positions digital marketing as a powerful mediator between
efficient digital interaction, data interpretation opportunities, and business growth, while …

Exploring the influence of artificial intelligence technology on consumer repurchase intention: The mediation and moderation approach

S Nazir, S Khadim, MA Asadullah, N Syed - Technology in Society, 2023 - Elsevier
Digital technologies have dramatically changed business practices and consumer buying
behavior. This study integrates artificial intelligence technology, consumer engagement on …

[HTML][HTML] Using data sciences in digital marketing: Framework, methods, and performance metrics

JR Saura - Journal of Innovation & Knowledge, 2021 - Elsevier
In the last decade, the use of Data Sciences, which facilitate decision-making and extraction
of actionable insights and knowledge from large datasets in the digital marketing …

Machine learning and AI in marketing–Connecting computing power to human insights

L Ma, B Sun - International Journal of Research in Marketing, 2020 - Elsevier
Artificial intelligence (AI) agents driven by machine learning algorithms are rapidly
transforming the business world, generating heightened interest from researchers. In this …

A broad overview of interactive digital marketing: A bibliometric network analysis

AS Krishen, YK Dwivedi, N Bindu, KS Kumar - Journal of Business …, 2021 - Elsevier
The widespread adoption of digital technologies and online social networks has
revolutionized the way marketers engage with consumers. By deploying various digital …