AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework

S Chowdhury, P Budhwar, PK Dey, S Joel-Edgar… - Journal of Business …, 2022 - Elsevier
The extant literature has outlined the significance of collaborative intelligence stemming
from effective partnership between artificial intelligence (AI) systems and human workers to …

Generation Z use of artificial intelligence products and its impact on environmental sustainability: A cross-cultural comparison

MA Al-Sharafi, M Al-Emran, I Arpaci, NA Iahad… - Computers in Human …, 2023 - Elsevier
Artificial intelligence (AI) products play a significant role in achieving environmental
sustainability. These products can save various resources (eg, energy, water), achieve cost …

[HTML][HTML] An empirical evaluation of technology acceptance model for Artificial Intelligence in E-commerce

C Wang, SF Ahmad, AYABA Ayassrah, EM Awwad… - Heliyon, 2023 - cell.com
Artificial Intelligence (AI) has become essential to Electronic-Commerce technology over the
past decades. Its fast growth has changed the way consumers do online shopping. Using …

The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context

S Chatterjee, NP Rana, K Tamilmani… - Industrial Marketing …, 2021 - Elsevier
Organizations have cultural-cognitive and regulative as well as normative elements that
impact their employees. Organizations, by definition, cannot achieve a pure, stable state and …

Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis

LW Wong, GWH Tan, KB Ooi, B Lin… - International Journal of …, 2024 - Taylor & Francis
This study posits that the use of artificial intelligence (AI) enables supply chains (SCs) to
dynamically react to volatile environments, and alleviate potentially costly decision-makings …

[HTML][HTML] Gamification of cooperation: A framework, literature review and future research agenda

M Riar, B Morschheuser, R Zarnekow… - International Journal of …, 2022 - Elsevier
Cooperation is in many ways a meaningful behavior and understanding how cooperation
can be fostered among humans is integral to solving the many global challenges we are …

What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics

AK Kushwaha, P Kumar, AK Kar - Industrial Marketing Management, 2021 - Elsevier
Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …

An integrated model for using social media applications in non-profit organizations

H Albanna, AA Alalwan, M Al-Emran - International journal of information …, 2022 - Elsevier
The growing social media use worldwide has encouraged researchers to research on how
and why it is adopted. However, the majority of studies have focused on the individual rather …

[HTML][HTML] Technology readiness and the organizational journey towards AI adoption: An empirical study

V Uren, JS Edwards - International Journal of Information Management, 2023 - Elsevier
Artificial Intelligence (AI) is viewed as having potential for significant economic and social
impact. However, its history of boom and bust cycles can make potential adopters wary. A …

Artificial intelligence in innovation management: A review of innovation capabilities and a taxonomy of AI applications

F Gama, S Magistretti - Journal of Product Innovation …, 2023 - Wiley Online Library
Artificial intelligence (AI) is a promising generation of digital technologies. Recent
applications and research suggest that AI can not only influence but also accelerate …