Artificial Intelligence (AI) agents are predicted to infiltrate most industries within the next
decade, creating a personal, industrial, and social shift towards the new technology. As a …

With the continuing application of artificial intelligence (AI) technologies in decision-making,
algorithmic decision-making is becoming more efficient, often even outperforming humans …

Artificial Intelligence (AI) is increasingly adopted within Human Resource management
(HRM) due to its potential to create value for consumers, employees, and organisations …

Artificial intelligence is similar to human intelligence, and robots in organisations always
perform human tasks. However, AI encounters a variety of biases during its operational …

Background: With the rapid advancement of artificial intelligence (AI) technologies, AI-
powered chatbots, such as Chat Generative Pretrained Transformer (ChatGPT), have …

The rising use of artificially intelligent (AI) technologies, including generative AI tools, in
organizations is undeniable. As these systems become increasingly integrated into …

Although AI-enabled customer relationship management (CRM) systems have gained
momentum in healthcare to enhance performance, there is a striking dearth of knowledge on …

Cutting-edge technologies play a pivotal role in achieving the three pillars of sustainable
development: environment, economy, and society. These technologies might have positive …

Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

Mobile payments and their applications have grown lucratively across the globe. Yet limited
studies have attempted to investigate user's attitude on m-payments and their behavioral …