Social media and their affordances for organizing: A review and agenda for research

PM Leonardi, E Vaast - Academy of Management Annals, 2017 - journals.aom.org
Social media—computer-mediated tools of the Web 2.0 generation that make it possible for
anyone to create, circulate, share, and exchange information in a variety of formats and with …

Enterprise social networks: A literature review and research agenda

B Wehner, C Ritter, S Leist - Computer Networks, 2017 - Elsevier
Abstract Enterprise Social Networks (ESNs) have been receiving increasingly more attention
in academia and practice over the past years. ESNs are implemented to improve …

[HTML][HTML] COVID-19 crisis and digital stressors at work: A longitudinal study on the Finnish working population

A Oksanen, R Oksa, N Savela, E Mantere… - Computers in Human …, 2021 - Elsevier
The global crisis caused by the outbreak of a novel coronavirus and the associated disease
(COVID-19) has changed working conditions due to social-distancing policies. Many …

Digital work and organisational transformation: Emergent Digital/Human work configurations in modern organisations

J Baptista, MK Stein, S Klein… - The Journal of Strategic …, 2020 - Elsevier
Workplace technologies are more central to working in organisations than ever before.
These technologies began as instrumental aids to support office work of individuals but have …

Using social media to engage employees: Insights from internal communication managers

M Ewing, LR Men, J O'Neil - International Journal of Strategic …, 2019 - Taylor & Francis
The growth of social media in organizations is reshaping internal communication strategy.
This article explores the value of internal social media with a focus on employee …

An affordance perspective of enterprise social media and organizational socialization

DE Leidner, E Gonzalez, H Koch - Strategic information …, 2020 - taylorfrancis.com
The problem of employee flight is substantial: the cost of losing an employee is up to three
times the employee's salary. The lack of organizational loyalty is important not just in terms …

Examining the effects of internal social media usage on employee engagement

LR Men, J O'Neil, M Ewing - Public Relations Review, 2020 - Elsevier
This study explores whether and how internal social media influences employee
engagement, a top priority for those working in public relations. Specifically, it proposes and …

The role of social support on relationship quality and social commerce

MN Hajli - Technological Forecasting and Social Change, 2014 - Elsevier
Empowered by social media, individuals are active content creators in social networking
sites. This has brought new changes in business environment, of which social commerce is …

Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs

OS Itani, A Kalra, J Riley - Information & Management, 2022 - Elsevier
This study examines the effects of salespeople's social media and customer relationship
management (CRM) technology use on value co-creation through knowledge and the …

Social media and customer relationship management technologies: Influencing buyer-seller information exchanges

OS Itani, MT Krush, R Agnihotri, KJ Trainor - Industrial Marketing …, 2020 - Elsevier
Due to the increasing array of sales technology, salespeople must understand how each
application assists them. This study examines how business-to-business salespeople use …