Customer engagement and purchase intention in live-streaming digital marketing platforms: 实时流媒体数字营销平台中的客户参与和购买意向

P Clement Addo, J Fang, AO Asare… - The Service Industries …, 2021 - Taylor & Francis
摘要在社交商务诞生之前, 因为在线渠道缺乏人性化和社会化线索以及客户参与不足等原因
制约了电子商务的发展。 本研究旨在探讨顾客参与直播营销对消费者购买意愿的影响 …

Live streaming commerce: a review and research agenda

X Luo, WM Lim, JH Cheah, XJ Lim… - Journal of Computer …, 2023 - Taylor & Francis
Live streaming on social media has evolved into live streaming commerce (LSC), a subset of
electronic commerce that merges real-time social interaction with digital marketing. LSC is …

How the time-scarcity feature of live-streaming e-commerce affects impulsive buying 直播电商的时间性稀缺特征如何影响冲动购买

S Hao, L Huang - The Service Industries Journal, 2023 - Taylor & Francis
摘要直播电商具有时间资源稀缺的特征, 通常只持续几个小时时间。 根据心理抗拒理论,
本研究考虑感知急迫作为中介变量, 并将产品类型作为调节变量来探究直播电商的时间性稀缺 …

How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective

M Zhang, Y Liu, Y Wang, L Zhao - Computers in Human Behavior, 2022 - Elsevier
Live streaming commerce has been the mainstream of e-commerce in recent years.
Although live streaming research has gained interest, a holistic model explaining why …

[HTML][HTML] How customer engagement in the live-streaming affects purchase intention and customer acquisition, E-tailer's perspective

R Zheng, Z Li, S Na - Journal of Retailing and Consumer Services, 2022 - Elsevier
In the emerging retail market, e-tailers operating in developing economies have to cope with
the rapid use of the Internet, new electronic purchasing methods and online selling …

How social presence influences impulse buying behavior in live streaming commerce? The role of SOR theory

J Ming, Z Jianqiu, M Bilal, U Akram… - International Journal of …, 2021 - emerald.com
Purpose This paper aims to examine how presence (the social presence of live streaming
platforms, of viewers, of live streamers and telepresence) affects consumer trust and flow …

What motivates users' viewing and purchasing behavior motivations in live streaming: a stream-streamer-viewer perspective

S Zheng, J Chen, J Liao, HL Hu - Journal of Retailing and Consumer …, 2023 - Elsevier
Live streaming has offered new opportunities for retailers to increase their sales, hence its
reception of continuous scholarly attention. However, understanding the antecedents of …

The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms

K Kang, J Lu, L Guo, W Li - International journal of information …, 2021 - Elsevier
Interactivity, which is a key characteristic of the live streaming commerce environment,
fosters users' active attitudes and behaviors in communications and transactions. However …

The impact of online celebrity in livestreaming E-commerce on purchase intention from the perspective of emotional contagion

LM Meng, S Duan, Y Zhao, K Lü, S Chen - Journal of Retailing and …, 2021 - Elsevier
The purpose of this study is to investigate (1) if online celebrities can directly emotionally
influence consumers, and (2) if the other audiences of the same livestream can indirectly …

Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective

C Xie, J Yu, SS Huang, J Zhang - Tourism management, 2022 - Elsevier
Live streaming has become an important means for tourism product marketing in the internet
age. However, from value-based marketing perspective, the value attributes and factors of …