The impact of digital transformation on supply chains through e-commerce: Literature review and a conceptual framework

H Al Mashalah, E Hassini, A Gunasekaran… - … Research Part E …, 2022 - Elsevier
One of the profound impacts of digitalization on supply chains is manifested through e-
commerce. The latter has significantly grown during the last two decades, with further …

[HTML][HTML] An overview of machine learning applications for smart buildings

K Alanne, S Sierla - Sustainable Cities and Society, 2022 - Elsevier
The efficiency, flexibility, and resilience of building-integrated energy systems are
challenged by unpredicted changes in operational environments due to climate change and …

Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility

SF Wamba - International Journal of Information Management, 2022 - Elsevier
In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model

S Chatterjee, NP Rana, YK Dwivedi… - … Forecasting and Social …, 2021 - Elsevier
This study aims to identify how environmental, technological, and social factors influence the
adoption of Industry 4.0 in the context of digital manufacturing. The Industry 4.0 era has …

Exploring the influence of artificial intelligence technology on consumer repurchase intention: The mediation and moderation approach

S Nazir, S Khadim, MA Asadullah, N Syed - Technology in Society, 2023 - Elsevier
Digital technologies have dramatically changed business practices and consumer buying
behavior. This study integrates artificial intelligence technology, consumer engagement on …

Supply chain resilience in the UK during the coronavirus pandemic: A resource orchestration perspective

MM Queiroz, SF Wamba, CJC Jabbour… - International Journal of …, 2022 - Elsevier
The COVID-19 pandemic caused significant disruptions to global operations and supply
chains. While the huge impact of the pandemic has nurtured important literature over the last …

The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context

S Chatterjee, NP Rana, K Tamilmani… - Industrial Marketing …, 2021 - Elsevier
Organizations have cultural-cognitive and regulative as well as normative elements that
impact their employees. Organizations, by definition, cannot achieve a pure, stable state and …

Artificial intelligence (AI)-assisted HRM: Towards an extended strategic framework

A Malik, P Budhwar, BA Kazmi - Human Resource Management Review, 2023 - Elsevier
Artificial intelligence (AI) affects human resource management (HRM), and in so doing, it is
transforming the nature of work, workers and workplaces. While AI-assisted HRM is …

What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics

AK Kushwaha, P Kumar, AK Kar - Industrial Marketing Management, 2021 - Elsevier
Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …

Adoption paths of digital transformation in manufacturing SME

E Battistoni, S Gitto, G Murgia, D Campisi - International Journal of …, 2023 - Elsevier
Digital transformation requires the implementation of different technologies that may improve
the firms' capability in the collection, combination, processing, and use of business data. To …