When digital celebrity talks to you: how human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements

H Kim, M Park - Journal of Retailing and Consumer Services, 2024 - Elsevier
Retailers are employing non-human endorsers as alternatives to traditional celebrities in
digital marketing. We seek to identify the aspects of human-like virtual influencer …

Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention

ECS Ku, CD Chen - International Journal of Information Management, 2024 - Elsevier
The study analyzes how tourism businesses satisfy customers through artificial intelligence
innovation services. Based on the socio-technical system perspective and emotions, the …

Trust in an AI versus a Human teammate: The effects of teammate identity and performance on Human-AI cooperation

G Zhang, L Chong, K Kotovsky, J Cagan - Computers in Human Behavior, 2023 - Elsevier
Recent advances in artificial intelligence (AI) enable researchers to create more powerful AI
agents that are becoming competent teammates for humans. However, human distrust of AI …

Modeling adoption of intelligent agents in medical imaging

FM Calisto, N Nunes, JC Nascimento - International Journal of Human …, 2022 - Elsevier
Artificial intelligence has the potential to transform many application domains fundamentally.
One notable example is clinical radiology. A growing number of decision-making support …

[HTML][HTML] Chatbots' effectiveness in service recovery

A Agnihotri, S Bhattacharya - International Journal of Information …, 2024 - Elsevier
Leveraging the computers are social actors theory, in this study, we explore traits of artificial
intelligence-based chatbots that make them perceived as trustworthy, drive consumers to …

Consumer intention to use service robots: a cognitive–affective–conative framework

D Huang, Q Chen, S Huang, X Liu - International Journal of …, 2024 - emerald.com
Purpose Drawing on the cognitive–affective–conative framework, this study aims to develop
a model of service robot acceptance in the hospitality sector by incorporating both cognitive …

Towards Risk‐Free Trustworthy Artificial Intelligence: Significance and Requirements

L Alzubaidi, A Al-Sabaawi, J Bai… - … Journal of Intelligent …, 2023 - Wiley Online Library
Given the tremendous potential and influence of artificial intelligence (AI) and algorithmic
decision‐making (DM), these systems have found wide‐ranging applications across diverse …

Challenge or hindrance? How and when organizational artificial intelligence adoption influences employee job crafting

B Cheng, H Lin, Y Kong - Journal of Business Research, 2023 - Elsevier
While organizations are increasingly adopting artificial intelligence (AI), little is known about
employees' reactions to this new work environment. This study utilizes the transactional …

Computer-generated influencers: the rise of digital personalities

M Mrad, Z Ramadan, LI Nasr - Marketing Intelligence & Planning, 2022 - emerald.com
Purpose The purpose of this study is to identify the key components pertaining and
governing a Computer-Generated Influencer's (CGI's) identity and explores and analyzes …

Internet of things sensing networks, artificial intelligence-based decision-making algorithms, and real-time process monitoring in sustainable industry 4.0

E Nica, V Stehel - Journal of Self-Governance and Management …, 2021 - ceeol.com
This article presents an empirical study carried out to evaluate and analyze Internet of
Things sensing networks, artificial intelligence-based decision-making algorithms, and real …