With the development of artificial intelligence technology, the application of
anthropomorphism has been established as a good design principle. However, the …

As fintech chatbots become more and more popular in online banking services, most banks
have discovered their business potential. To understand why fintech chatbots can be used …

Purpose Drawing on the technology-organization-environment (TOE) framework, this study
aims to investigate determinants of performance of artificial intelligence (AI) adoption in …

Artificial Intelligence (AI) is prevalent in nearly every aspect of our lives. However, recent
studies have found a significant amount of confusion and misunderstanding surrounding AI …

Virtual influencers are gaining prominence as a way of attracting people's attention on social
media, but limited research has been conducted on this subject. In this research, we explore …

As one of the most popular AI applications, chatbots are creating new ways and value for
businesses to interact with their customers, and their adoption and continued use will …

Chatbots have been applied to computer-mediated communication to replace human agents
due to their high efficiency and cost-effectiveness. However, their outcomes are not always …

Based on an in-depth survey of the literature, the purpose of the paper is to explore product
decision-making information systems, real-time sensor networks, and artificial intelligence …

Background Artificial intelligence (AI) can transform health care processes with its increasing
ability to translate complex structured and unstructured data into actionable clinical …

In the near future, it is expected that we humans will receive an increasing part of various
services from robots. Many observers, and several existing studies, indicate that we react …