Online learning has captured much attention, while given for high dropout rate, continuance
of MOOCs is now a most concerned critical topic in both research and practical field. From …

Smart city development is gaining widespread acceptance as a means of mitigating urban
development problems. However, the implementation of smart cities faces challenges …

Purpose Artificial intelligence (AI) has been widely used as a financial technology (fintech) in
the mobile banking (M-banking) domain. However, in the literature, how AI affects users' …

This study investigated the impact of anthropomorphism on customers' decisions to use
artificial intelligence (AI) devices in hotels, along with other traditional predictors. The study's …

Human–artificial intelligence (AI) teaming is a service system in which AI agents work
interdependently toward a common goal alongside human agents. Although many …

The employment of anthropomorphism in promotion has witnessed a notable surge in recent
times, surpassing prevous levels in the hospitality and tourism sectors. This research …

Recently, there is an increasing trend to study the impact of anthropomorphism on human
trust. However, previous research has shown divergent results. In this study, shared …

The COVID-19 pandemic has accelerated the use of contactless service robots in hospitality
industries. However, the key drivers of consumer behaviors against service robots have …

This paper delves into the realm of virtual assistants (VAs) and their pivotal role in shaping
user acceptance of voice shopping. VAs, initially tailored for voice interactions on …

For a variety of reasons, artificial intelligent devices are becoming increasingly vital for
enterprises. One of the major characteristics that makes AI enhanced services ideal for use …