[HTML][HTML] A machine learning approach to the digitalization of bank customers: Evidence from random and causal forests

S Carbo-Valverde, P Cuadros-Solas… - Plos one, 2020 - journals.plos.org
Understanding the digital jump of bank customers is key to design strategies to bring on
board and keep online users, as well as to explain the increasing competition from new …

Industry 4.0 transition: a systematic literature review combining the absorptive capacity theory and the data–information–knowledge hierarchy

L Ardito, R Cerchione, E Mazzola… - Journal of Knowledge …, 2022 - emerald.com
Purpose The effect of the transition toward digital technologies on today's businesses (ie
Industry 4.0 transition) is becoming increasingly relevant, and the number of studies that …

Consumer confusion and decision postponement in the online tourism domain: the moderating role of self-efficacy

A Sharma, JS Pandher, G Prakash - Journal of Hospitality and …, 2023 - emerald.com
Purpose Internet emergence has evolved the business of tourism companies, and every
tourism company is available online and provides abundant choices, which causes …

Penerapan Teknologi Mesin Pembelajaran Dalam Sistem Manufaktur: Kajian Bibliometrik

S Supriandi, HN Muthmainah - Jurnal Multidisiplin …, 2023 - wnj.westscience-press.com
Studi bibliometrik ini menyajikan analisis komprehensif tentang penerapan teknologi
pembelajaran mesin dalam sistem manufaktur. Dengan memanfaatkan teknik bibliometrik …

Appraisal theories for emotion classification in text

J Hofmann, E Troiano, K Sassenberg… - arXiv preprint arXiv …, 2020 - arxiv.org
Automatic emotion categorization has been predominantly formulated as text classification
in which textual units are assigned to an emotion from a predefined inventory, for instance …

[HTML][HTML] Topic-driven toxicity: Exploring the relationship between online toxicity and news topics

J Salminen, S Sengün, J Corporan, S Jung, BJ Jansen - PloS one, 2020 - journals.plos.org
Hateful commenting, also known as 'toxicity', frequently takes place within news stories in
social media. Yet, the relationship between toxicity and news topics is poorly understood. To …

A dynamic ensemble selection method for bank telemarketing sales prediction

Y Feng, Y Yin, D Wang, L Dhamotharan - Journal of Business Research, 2022 - Elsevier
We propose a dynamic ensemble selection method, META-DES-AAP, to predict the success
of bank telemarketing sales of time deposits. Unlike existing machine learning-based …

[HTML][HTML] How can algorithms help in segmenting users and customers? A systematic review and research agenda for algorithmic customer segmentation

J Salminen, M Mustak, M Sufyan, BJ Jansen - Journal of Marketing …, 2023 - Springer
What algorithm to choose for customer segmentation? Should you use one algorithm or
many? How many customer segments should you create? How to evaluate the results? In …

Machine learning and marketing: A systematic literature review

V Duarte, S Zuniga-Jara, S Contreras - IEEE Access, 2022 - ieeexplore.ieee.org
Even though machine learning (ML) applications are not novel, they have gained popularity
partly due to the advance in computing processing. This study explores the adoption of ML …

[HTML][HTML] Significant labels in sentiment analysis of online customer reviews of airlines

A Zaki Ahmed, M Rodríguez-Díaz - Sustainability, 2020 - mdpi.com
Sentiment analysis is becoming an essential tool for analyzing the contents of online
customer reviews. This analysis involves identifying the necessary labels to determine …