Putting engagement in its PRoper place: State of the field, definition and model of engagement in public relations

GS Dhanesh - Public Relations Review, 2017 - Elsevier
Although engagement has been a catchword in public relations practice and theory for over
a decade, the term has been applied rather loosely to imply any form of communicative …

Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder …

V Mato-Santiso, M Rey-García, MJ Sanzo-Pérez - Public Relations Review, 2021 - Elsevier
Nonprofit organizations (NPOs) need to maintain effective relationships with a growing
multiplicity of stakeholders with potentially divergent interests. In parallel, today's digital …

Engaging employees through internal communication

AT Verčič, NP Vokić - Public relations review, 2017 - Elsevier
Engagement is becoming one of the more popular concepts in various social sciences
including psychology, organizational behavior, human resource management, and of course …

Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram

G Dhanesh, G Duthler, K Li - Public Relations Review, 2022 - Elsevier
The ubiquity of social media platforms that increasingly foreground visuals over text has led
to a rise in organization-generated visual content. This study addresses an underexamined …

Netnography unlimited

RV Kozinets, R Gambetti - Netnography Unlimited. https://doi …, 2021 - api.taylorfrancis.com
Names: Kozinets, Robert V., 1964–editor.| Gambetti, Rossella, editor. Title: Netnography
unlimited: understanding technoculture using qualitative social media research/edited by …

Smart city communication via social media: Analysing residents' and visitors' engagement

S Molinillo, R Anaya-Sánchez, AM Morrison… - Cities, 2019 - Elsevier
This research applies a unique conceptual model and methodology incorporating
popularity, commitment, and virality to measure the social media engagement with residents …

Digital communication channels in Industry 4.0 implementation: The role of internal communication

K Kovaitė, P Šūmakaris, J Stankevičienė - Management: Journal of …, 2020 - hrcak.srce.hr
Sažetak Industry 4.0 describes a phenomenon which augments business models and also
communication channels in commercial enterprises. This paper analyses scientific …

Functional and emotional traits of corporate social media message strategies: Behavioral insights from S&P 500 Facebook data

YG Ji, ZF Chen, W Tao, ZC Li - Public relations review, 2019 - Elsevier
Drawing from literature regarding public engagement, the Elaboration Likelihood Model
(ELM), computer-mediated communication research, and emotion psychology, this study …

Utilization and effectiveness of social media message strategy: how B2B brands differ from B2C brands

J Zhang, M Du - Journal of Business & Industrial Marketing, 2020 - emerald.com
Purpose This study aims to investigate how business-to-business (B2B) companies use
message strategies on social media platform and how these strategies are effective in …

The impact of Facebook experience on consumers' behavioral Brand engagement

A Triantafillidou, G Siomkos - Journal of Research in Interactive …, 2018 - emerald.com
Purpose The aim of the present study is twofold. First, it measures Facebook users'
experience in a holistic way by taking into account the various dimensions of Facebook …