Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality

SD Leta, ICC Chan - International Journal of Hospitality Management, 2021 - Elsevier
Given the substantial impact of crisis on the hospitality industry, crisis and crisis
management have drawn attention from scholars. While each study makes a significant …

A review on destination social responsibility: towards a research agenda

D Agapito, R Kronenburg, P Pinto - Current Issues in Tourism, 2023 - Taylor & Francis
Destination social responsibility (DSR) is a contemporary construct related to social
responsibility efforts at the level of destinations rather than corporations. While DSR has …

Sustainable tourism policy, destination management and sustainable tourism development: A moderated-mediation model

MR Khan, HUR Khan, CK Lim, KL Tan, MF Ahmed - Sustainability, 2021 - mdpi.com
In the recent years, the rapid growth of the tourism industry has risen to prominence as a
global concern. Tourism empowers communities and uplifts the economy. However, it poses …

Developing a new framework for conceptualizing the emerging sustainable community-based tourism using an extended interval-valued Pythagorean fuzzy SWARA …

J He, Z Huang, AR Mishra, M Alrasheedi - Technological Forecasting and …, 2021 - Elsevier
During these years, the sustainable Community-Based Tourism (CBT) notion has received
more attention in the context of the tourism industry. Sustainable CBT mainly emphasizes …

Retracted: How employee's perceived corporate social responsibility affects employee's pro‐environmental behaviour? The influence of organizational identification …

S Cheema, B Afsar, BM Al‐Ghazali… - Corporate Social …, 2020 - Wiley Online Library
Corporate social responsibility (CSR) is a useful tool for effective organizational, social, and
environmental functioning. This study expanded CSR and green research streams by …

Explaining residents' behavioral support for tourism through two theoretical frameworks

E Erul, KM Woosnam - Journal of Travel Research, 2022 - journals.sagepub.com
A plethora of research has concentrated on residents' degree of support for tourism, albeit
focused squarely on either attitudinal or intentional support, and with minimal consideration …

Hotel employees' corporate social responsibility perception and organizational citizenship behavior: Perceived external prestige and pride in organization as serial …

E Boğan, BB Dedeoğlu - Corporate Social Responsibility and …, 2020 - Wiley Online Library
Researchers' interest to examine key stakeholders' responses to hospitality companies'
social responsibility practices is increasing. Current study is a micro‐level CSR research that …

Attribution theory revisited: probing the link among locus of causality theory, destination social responsibility, tourism experience types, and tourist behavior

MI Saleh - Journal of Travel Research, 2023 - journals.sagepub.com
From a parochial perspective, destination social responsibility (DSR) is crucial in
maintaining tourists' loyalty, trust, and satisfaction. From a broad sense, destination social …

Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan

DM Nguyen, YTH Chiu - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
Although corporate social responsibility (CSR) authenticity and customer citizenship
behavior (CCB) are of great importance to the long-term success of businesses in the …

Service beyond the status quo: The ripple effect of corporate social responsibility and internal marketing on employee's customer-oriented behavior

VO Olorunsola, MB Saydam… - International Journal of …, 2022 - emerald.com
Service beyond the status quo: the ripple effect of corporate social responsibility and internal
marketing on employee's customer-oriented behavior | Emerald Insight Books and journals …