Social Media (SM) are the most widespread and rapid data generation applications on the
Internet increase the study of these data. However, the efficient processing of such massive …

The spread and use of social networks provide a rich data source that can be used to
answer a wide range of research questions from various disciplines. However, the nature of …

Business Intelligence goal is to investigate, integrate and logically collect and
multidimensional analysis of data from varied customer information sources, environment …

Optimising affective design based on customer needs help to earn competitive advantages.
However, affective design has been studied qualitatively and the value of online opinions …

Applying artificial intelligence (AI), especially natural language processing (NLP), to harness
large amounts of information from patent databases, online communities, social media, or …

Improving organizational performance is a priority for the managers and experts of
companies. Performance appraisal capabilities are activities that use available information …

The application of blockchain technology in supply chain management has become a
popular area of discussion in research and practice. This paper develops a computational …

There are ongoing predictions that business intelligence (BI) capabilities will lead to the
improved performance of new service products (NSPs). However, theoretical and empirical …

Social networks are a vast source of information, and they have been increasing impact on
people's daily lives. They permit us to share emotions, passions, and interactions with other …

Data-driven persona development unifies methodologies for creating robust personas from
the behaviors and demographics of user segments. Data-driven personas have gained …