The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking

DR Petrović, I Nedeljković, V Marinković - International Journal of …, 2022 - emerald.com
Purpose The purpose of this study is to examine the components of the utilitarian and
hedonistic dimensions of the quality of mobile banking services, their impact on customer …

The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking

D Rejman Petrović, I Nedeljković… - … International Journal of …, 2022 - ingentaconnect.com
PurposeThe purpose of this study is to examine the components of the utilitarian and
hedonistic dimensions of the quality of mobile banking services, their impact on customer …

The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking

D Rejman Petrović, I Nedeljković, V Marinković - 2022 - scidar.kg.ac.rs
Purpose: The purpose of this study is to examine the components of the utilitarian and
hedonistic dimensions of the quality of mobile banking services, their impact on customer …

The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking

D Rejman Petrović, I Nedeljković… - International Journal of …, 2022 - emerald.com
Purpose The purpose of this study is to examine the components of the utilitarian and
hedonistic dimensions of the quality of mobile banking services, their impact on customer …