Using critical incident technique (CIT) to capture the voice of the student

JA Douglas, R McClelland, J Davies, L Sudbury - The TQM Journal, 2009 - emerald.com
Purpose–The aim of this paper is to compare the use of critical incident technique (CIT) for
gathering student feedback in higher education (HE) with the more traditional and commonly …

Using critical incident technique (CIT) to capture the voice of the student

JA Douglas, R McClelland, J Davies… - The TQM …, 2009 - ingentaconnect.com
Purpose‐The aim of this paper is to compare the use of critical incident technique (CIT) for
gathering student feedback in higher education (HE) with the more traditional and commonly …

Using Critical Incident Technique (CIT) to Capture the Voice of the Student

L Sudbury-Riley - The TQM Journal, 2009 - papers.ssrn.com
Purpose–The aim of this paper is to compare the use of critical incident technique (CIT) for
gathering student feedback in higher education (HE) with the more traditional and commonly …

[引用][C] Using critical incident technique (CIT) to capture the voice of the student

JA Douglas, R McClelland, J Davies… - TQM …, 2009 - Emerald Group Publishing, Limited