Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status
K Boonlertvanich - International Journal of Bank Marketing, 2019 - emerald.com
Purpose The purpose of this paper is to develop a comprehensive model representing the
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status
K Boonlertvanich - International Journal of Bank Marketing, 2019 - emerald.com
Purpose The purpose of this paper is to develop a comprehensive model representing the
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
[PDF][PDF] Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status
K Boonlertvanich - Marketing, 2019 - e-tarjome.com
Purpose–The purpose of this paper is to develop a comprehensive model representing the
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
[引用][C] Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status
K Boonlertvanich - The International Journal of Bank Marketing, 2018 - ingentaconnect.com
Purpose The purpose of this paper is to develop a comprehensive model representing the
relationships among service quality, customer satisfaction, trust and loyalty in a retail …
relationships among service quality, customer satisfaction, trust and loyalty in a retail …