[HTML][HTML] Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - Electronic Markets, 2021 - Springer
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, F Carlos - Electronic Markets, 2021 - search.proquest.com
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - Electronic Markets, 2021 - econpapers.repec.org
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - 2021 - zaguan.unizar.es
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

[PDF][PDF] Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - 2020 - academia.edu
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

[PDF][PDF] Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - 2020 - scholar.archive.org
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - Electronic Markets, 2021 - ideas.repec.org
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

[PDF][PDF] Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - 2020 - academia.edu
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

[PDF][PDF] Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - 2020 - zaguan.unizar.es
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …