Effect of student perceived service quality on student satisfaction, loyalty and motivation in Indian universities: Development of HiEduQual

S Annamdevula, RS Bellamkonda - Journal of Modelling in …, 2016 - emerald.com
Purpose This paper attempts to develop and validate a service quality instrument called
HiEduQual to measure the perceived service quality of students in higher education …
被引用次数：271 相关文章

Effect of student perceived service quality on student satisfaction, loyalty and motivation in Indian universities: Development of HiEduQual

S Annamdevula, RS Bellamkonda - 2016 - dspace.uohyd.ac.in
Purpose: This paper attempts to develop and validate a service quality instrument called
HiEduQual to measure the perceived service quality of students in higher education …