Designing with ethnography: making work visible
JA Hughes, R Bentley, D Randall - Interacting with computers, 1993 - Elsevier
The paper reviews some aspects of a research project in which ethnographic studies of air
traffic controllers at work were used to inform the design of an electronic flight strip. In …
traffic controllers at work were used to inform the design of an electronic flight strip. In …
Designing with ethnography: making work visible
JA Hughes, I Somerville, R Bentley… - Interacting with …, 1993 - academic.oup.com
The paper reviews some aspects of a research project in which ethnographic studies of air
traffic controllers at work were used to inform the design of an electronic flight strip. In …
traffic controllers at work were used to inform the design of an electronic flight strip. In …