How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews

CKH Lee - Decision Support Systems, 2022 - Elsevier
This study examines the complexity of consumer experiences in the sharing economy (SE)
from the perspective of the level of interaction between consumers and service providers …

How guest-host interactions affect consumer experiences in the sharing economy:: New evidence from a configurational analysis based on consumer reviews

CKH Lee - 2022 - dl.acm.org
This study examines the complexity of consumer experiences in the sharing economy (SE)
from the perspective of the level of interaction between consumers and service providers …