Linking AI quality performance and customer engagement: The moderating effect of AI preference

C Prentice, S Weaven, IKA Wong - International Journal of Hospitality …, 2020 - Elsevier
Drawing upon affordance theory, this study positions artificial intelligence (AI) as a
commercial service in examining its influence on customer engagement in the hotel context …

Linking AI quality performance and customer engagement: The moderating effect of AI preference

C Prentice, S Weaven… - International Journal of …, 2020 - research.usq.edu.au
Drawing upon affordance theory, this study positions artificial intelligence (AI) as a
commercial service in examining its influence on customer engagement in the hotel context …

Linking AI quality performance and customer engagement: The moderating effect of AI preference

C Prentice, S Weaven, IKA Wong - International Journal of Hospitality …, 2020 - Elsevier
Drawing upon affordance theory, this study positions artificial intelligence (AI) as a
commercial service in examining its influence on customer engagement in the hotel context …

[引用][C] Linking AI quality performance and customer engagement: The moderating effect of AI preference

C Prentice, S Weaven, IKA Wong - International Journal of Hospitality …, 2020 - cir.nii.ac.jp
Linking AI quality performance and customer engagement: The moderating effect of AI
preference | CiNii Research CiNii 国立情報学研究所 学術情報ナビゲータ[サイニィ] 詳細へ移動 …

Linking AI quality performance and customer engagement: the moderating effect of AI preference.

C Prentice, S Weaven, IKA Wong - 2020 - cabidigitallibrary.org
Drawing upon affordance theory, this study positions artificial intelligence (AI) as a
commercial service in examining its influence on customer engagement in the hotel context …

[PDF][PDF] Linking AI quality performance and customer engagement: The moderating effect of AI preference

C Prentice, S Weaven, IKA Wong - International Journal of …, 2020 - researchgate.net
Drawing upon affordance theory, this study positions artificial intelligence (AI) as a
commercial service in examining its influence on customer engagement in the hotel context …