Customer experience management in retailing: understanding the buying process
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal… - Journal of …, 2009 - search.proquest.com
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
[PDF][PDF] Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal… - Journal of …, 2009 - researchgate.net
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
[PDF][PDF] Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinellia, RC Goodsteinb, D Grewalc… - Journal of …, 2009 - academia.edu
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal, R Price… - Journal of …, 2009 - infona.pl
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
[PDF][PDF] Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal, R Price… - Journal of …, 2009 - Citeseer
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal, R Price… - Journal of …, 2009 - ideas.repec.org
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
[PDF][PDF] Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal… - Journal of …, 2009 - dhruvgrewal.com
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …
[引用][C] Customer Experience Management in Retailing: Understanding the Buying Process
NM Puccinelli, RC Goodstein, D Grewal, R Price… - Journal of …, 2009 - cir.nii.ac.jp
Customer experience management in retailing: understanding the buying process
NM Puccinelli, RC Goodstein, D Grewal… - Journal of …, 2009 - researchportal.bath.ac.uk
Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …
satisfaction and retail performance. This article seeks to enrich this understanding by …